- 1. After logging into your email, please click "Focused" and "Other" at the top left of your inbox. The email may be in either the "Focused" or "Other" category.
- 2. In rare cases, the email may be in your spam folder. Please click "Junk Email" on the left to check.
- 3. If you still cannot find the email you need after trying the above two methods, please log back into your account, re-trigger the verification code, and then refresh your email.

